How do I choose the right mask for me?
We’ve created multiple different categories that allow you to shop our mask selection based on your sleep patterns. If you would like assistance in selecting the best mask for you, feel free to call us at 888.881.3991.
What do I do if the mask I’ve selected isn’t working for me?
Our risk-free mask policy gives you 30 days to return your mask at no cost to you. Don’t give up after just a night or two though. Every mask is different and it will take some time to get used to the fit. Try out your mask for several days. If after giving it a chance, you still don’t like it, simple return it and select a new one. We’re here to help! Call us if your having trouble finding the perfect fit! 888.881.3991.
What are the different types of options?
There are three primary types of masks. Full Face, Nasal, and Nasal Pillows.
Full masks cover the nose and mouth and are the best choice for mouth breathers.
Nasal masks fit over the nose, covering the areas from the bridge of the nose down to the upper lip. The nasal cushion serves as an air pocket inflating with air which leads to a more natural breathing experience.
Nasal pillow masks are compact and lightweight with minimal facial contact. Two small cushions fit into or around the nostrils and direct airflow into the nose.
How often should I clean my mask?
You should clean your mask every day, or after each use. You should clean your headgear and tubing every week.
You should hand wash your mask and headgear by gently rubbing in warm water with mild soap. All components should be rinsed well with drinking-quality water and allowed to air dry out of direct sunlight.
Automated cleaning systems and cleaning wipes are great alternatives as long as you are using them regularly.
I’m not getting a good seal without making my mask really tight. Did I get the right size?
Needing to over-tighten your mask may mean you have the wrong cushion size or headgear. Call us and we’ll help you figure it out! 888.881.3991.
I can’t seem to get my mask to stop leaking. What should I do?
There are several reasons that your mask may be leaking. You may be using the wrong size cushion size or headgear. It’s also possible that you have chosen a mask style that doesn’t work for your facial contours or sleep patterns. Or, it your mask parts may simply be worn and need to be replaced. We can help you figure out what the problem might be by calling us at 888.881.3991.
How often should I replace my mask and parts?
Worn out parts can render your CPAP therapy ineffective so it’s important that you regularly replace your mask and parts. We recommend you replace these items based on the below schedule:
Mask System – Every 3 months
Cushions and Pillows – 1-2 times per month
Headgear – Every 6 months
Chinstrap – Every 6 months